13 years after Twilio first launched, CEO and co-founder Jeff Lawson opens up about the peaks and valleys to share a set of unconventional company building lessons on how to get better as you scale — from introducing new products and refining go-to-market strategies, to focusing annual planning and making post-mortems more effective.
— Read on review.firstround.com/counterintuitive-lessons-on-how-to-get-better-as-you-scale-from-twilio’s-jeff-lawson