Clear project confusion with a RACI

Courtesy of Fact of Day 1 A RACI chart is a matrix used to assign roles and responsibilities for milestones of a project. Mapping out ownership eliminates the confusion of “who’s doing what?” Responsible: The team member owning completion. Accountable: The team member who validates the deliverable before it’s deemed complete. Consulted: The people who […]

Working Backwards at Amazon

Amazon’s catalyst for innovation lies in its perspective to always think from the customer backwards. That’s how most successful projects get done, and it all starts with the commonly used Amazonian phrase, working backwards. Before building a charter, a project plan and setting out timelines, the first artifact that a customer-centric project entails is the […]