Planning for Edge Cases, by Using Amazon’s ‘Dogs Not Barking’ Technique

When writing formal annual planning documents at Amazon, Operational Planning 1 (OP1), there is an FAQ that is always inserted, and it is more of a phrase, “Dogs not barking”. It is an essential FAQ item to help ensure the author or authors of the OP1 document cover not just the obvious topics and initiatives, … Continue reading Planning for Edge Cases, by Using Amazon’s ‘Dogs Not Barking’ Technique

Counterintuitive Lessons on How to Get Better as You Scale, From Twilio’s Jeff Lawson | First Round Review

13 years after Twilio first launched, CEO and co-founder Jeff Lawson opens up about the peaks and valleys to share a set of unconventional company building lessons on how to get better as you scale — from introducing new products and refining go-to-market strategies, to focusing annual planning and making post-mortems more effective. — Read … Continue reading Counterintuitive Lessons on How to Get Better as You Scale, From Twilio’s Jeff Lawson | First Round Review