Understanding Lifetime Customer Value (or LTV)

Lifetime Customer Value or LTV is a crucial concept in analytics, a metric that simply express what the customer is worth (value), from the time she signs up, throughout her lifetime of interactions with your app, in the future. Through a general formula of value of same x number of repeated transactions x projected length […]

Sunsetting a Product Feature

Product Managers are inevitably fallible, and features you once thought would be something your customers would embrance, end up being ‘dead-wood’. That feature is not given nearly attention you have envisiged, and you decide to put it out to greener pastures. It happens, every company does it, big and small, like we just saw this […]